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Your Data, Privacy and Deletion

Last reviewed October 14, 2026 View as Markdown

YOUB reads the training and health data of the devices and apps you connect, plus the calendars you connect, so the coach can plan around your real training and your week. YOUB writes back only what delivers your plan: planned workouts to supported watches and bike computers, your sessions to a separate YOUB Training calendar, and on Strava an optional activity description. Your account and training data are stored in the EU. You can disconnect any provider at any time and delete your account in the app. This page describes what YOUB does in practice; the legal text is the Privacy Policy.

What YOUB Reads From Your Devices and Apps

When you connect a wearable or training app, YOUB reads your recorded activities and, where the device provides them, your sleep, heart-rate variability (HRV), resting heart rate and recovery or readiness scores. Some providers add more: Garmin and COROS deliver all-day stress, Withings delivers weight and body composition, Hevy delivers strength sets, reps and weights, and Whoop and Oura deliver their own recovery and readiness scores. YOUB also reads basic profile details the provider shares, so the connection belongs to the right account.

What each provider brings in, and how much past history is imported on connect, is listed in Supported Wearables and Apps.

Without a connected provider, YOUB holds only what you enter yourself: your profile, the workouts you describe to the coach and the files you send in the chat.

What YOUB Writes

YOUB writes to a connected provider only to deliver your plan:

  • Garmin, Wahoo, Suunto and the Hammerhead Karoo receive your planned sessions as structured workouts (see Planned Workouts on Your Watch).
  • Hammerhead Karoo also receives your training zones, FTP, maximum and resting heart rate and weight, so the Karoo's screens match your YOUB zones. This happens only if you allowed it on Hammerhead's consent screen.
  • Strava receives a description on new activities only when you switch on Trained by YOUB in the Strava entry under Settings > Wearables. YOUB does not change your Strava activities otherwise.

YOUB does not write to Apple Health, COROS, Polar, Whoop, Oura, Withings, Hevy, Rouvy or Intervals.icu.

Calendars

Google Calendar

With Google Calendar connected, YOUB reads the events in your calendars so the coach can plan sessions around your appointments. For your training, YOUB creates its own calendar named YOUB Training in your Google account and writes your sessions only there. YOUB never writes into your other calendars. If you move a session in the YOUB Training calendar or change its length, the change comes back to your plan (see Calendar).

Disconnecting Google Calendar under Settings > Calendar deletes the YOUB Training calendar from your Google account, withdraws YOUB's access, and deletes the calendar events YOUB had stored.

Apple Calendar

Apple Calendar is read on your iPhone, one way only. YOUB reads the appointments of the next 45 days and never creates, changes or deletes anything in Apple Calendar. Disconnecting Apple Calendar under Settings > Calendar stops the sync and deletes every appointment YOUB had stored, titles and notes included.

Disconnecting a Provider

Tap Disconnect next to the provider under Settings > Wearables and confirm. YOUB's access to the provider ends. The activities and health data already synced stay in YOUB, so your training history and load curves remain complete.

  • Apple Health works differently: disconnecting Apple Health always deletes the Apple Health data YOUB has stored for you.
  • Deleting a provider's synced data: to have the data of one provider removed while keeping your account, write to [email protected] and name the provider.

What happens to planned workouts on the device after a disconnect is described in Supported Wearables and Apps.

Deleting Your Account

Before You Delete

Deleting your account does not cancel a subscription. Cancel the subscription first: in Apple's subscription settings for an App Store subscription, or in the billing portal under Settings > Subscription > Manage subscription for a subscription bought on Android or the web (see Pricing, Free Trial and Subscription).

How to Delete Your Account

Open Settings, tap Delete account, type the confirmation word and tap Delete my account. Deletion is immediate and cannot be undone.

What Is Deleted

Account deletion removes your training plan and sessions, race goals, activities and their analysis, health and sleep data, calendar data, chat history and everything the coach remembers about you, along with your password, phone number and every provider connection. Connected providers are disconnected; Garmin and Suunto are also told to stop sending your data. Your address is removed from YOUB's newsletter list.

What Is Kept

  • Sign-in identifiers: a minimal record of your email address and the sign-in accounts linked to it (Apple or Google). This record exists so that a deleted account cannot start a new free trial. You can sign up again with the same address; the new account starts without a free trial.
  • Billing records: subscription and payment records are kept as required by tax law, for 7 years.
  • Feedback: feedback you submitted in the app stays, anonymised and no longer linked to any account.

Where Your Data Is Stored

Your account, training and health data, and the files you upload are stored in the EU. Product analytics run in the EU as well. Some processing for the coach's replies can take place outside the EU under the safeguards described in the Privacy Policy.

The AI providers YOUB uses are contractually bound not to train their own models on the data YOUB sends them.

What the Coach Knows and Does Not Know

The coach sees your training plan and sessions, your activities and their analysis, your sleep and recovery data, the appointments in your connected calendars, and what you tell it in the chat or over WhatsApp. It remembers what matters for your training across conversations.

The coach does not see your payment details, your price, your invoices or your plan, and it cannot see other athletes' data. The coach is a training coach, not a doctor. It does not diagnose illness or injury; for medical questions, see a doctor.

Questions

For questions about your data, a copy of it, or its deletion, write to [email protected]. YOUB is operated by YOUB FlexCo, Peter-Behrens-Platz 10, 4020 Linz, Austria.